Return & Refund Policy

At Attitude Living, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a straightforward return and refund policy.

Eligibility for Returns

• Products must be unused, unopened, and in their original packaging to qualify for a return.
• Returns must be requested within 30 days from the date of delivery.
• Personalized or custom-made products are not eligible for return unless defective.

How to Initiate a Return

1. Contact our Customer Service team at [email protected] or call +1 276-429-4010 within 30 days of receiving your order.
2. Provide your order number, reason for return, and photos if applicable.
3. Our team will guide you through the return process and provide a return authorization if your request is approved.

Return Shipping

• Customers are responsible for return shipping costs unless the return is due to a defective or incorrect item.
• We recommend using a trackable shipping service to ensure your return reaches us safely.

Refund Process

• Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed back to your original payment method within 7-10 business days.
• Shipping fees are non-refundable unless the return is due to our error.

Exchanges

• Currently, we do not offer direct exchanges. Please return the unwanted item for a refund and place a new order for the desired product.

Damaged or Defective Items

• If you receive a damaged or defective product, please contact us immediately with photos so we can resolve the issue promptly at no cost to you.